Our approach is simple. Most of our business is referred to us by existing customers. So we make sure that the referrals keep on coming by doing a great job every time!

We ALWAYS:

• Treat customers the way we like to be treated

• Promptly return phone calls, emails, faxes, letters

• Provide a free home survey and a written fixed-price quotation with no hidden extras

• Turn up to appointments on time, or phone ahead if we are held up unavoidably

• Test and inspect the item to be cleaned to ensure the correct method of cleaning is selected

• Take the greatest care in your home

• Take pride in our work

• Welcome feedback to improve our service

We use professional equipment which is powerful enough to leave outside your home in most cases. Although we have never had an insurance claim against us, we maintain specialist insurance, known as treatment “risks” insurance. Many carpet cleaners have some form of insurance which provides public liability cover, not many are insured for the items they are working on. We are!

For your peace of mind, we also maintain full membership of the National Carpet Cleaners Association. You can go to their website by clicking here. Only nine NCCA members operate in the whole of West Yorkshire and we are proud to be one of the few!